Frequently Asked Questions

How do I become an Alliance Animal Care Dealer?
The only thing we require is a completed Credit Application. Upon approval, you will become a dealer. There are no costs or monthly dues associated with becoming a dealer.
Is there a minimum to place an order?
 We supply certain items out of our warehouse and other items via direct shipment. Orders shipping from our warehouse do not have a minimum to place an order. Warehouse orders over $1000 receive free shipping. Warehouse orders less than $1000 would have freight charged on the invoice. Direct shipment minimums differ from vendor to vendor. If you have a question on specific vendors, just let us know and we will be glad to provide that information.
How do I place an order?
We provide online ordering for products stocked in our warehouse. For direct shipment orders, please feel free to contact us by any of these methods:
Is there an Outdate Return Policy?
Yes, please click the following link to view the AAC Outdate Return Policy.

For any other questions/comments please feel free to contact us at allianceanimalcare@allianceanimalcare.com.