Frequently Asked Questions

How do I become an Alliance Animal Care Dealer?
The only thing we require is a completed Credit Application. Upon approval, you will become a dealer. There are no costs or monthly dues associated with becoming a dealer.
Is there a minimum to place an order?
 We supply certain items out of our warehouse and other items via direct shipment. Orders shipping from our warehouse do not have a minimum to place an order. Warehouse orders over $1000 receive free shipping. Warehouse orders less than $1000 would have freight charged on the invoice. Direct shipment minimums differ from vendor to vendor. If you have a question on specific vendors, just let us know and we will be glad to provide that information.
How do I place an order?
We provide online ordering for products stocked in our warehouse. For direct shipment orders, please feel free to contact us by any of these methods:
Is there an Outdate Return Policy?
Yes, please click the following link to view the AAC Outdate Return Policy.
What are Alliance Animal Care's Policies and Procedures?
Please click the following link to view the AAC Policies & Procedures.

For any other questions/comments please feel free to contact us at allianceanimalcare@allianceanimalcare.com.